Our Service
Dawsongroup | sweepers are dedicated to keeping your operation running and that means providing a first-class maintenance and service package
Our Service Includes…
Tailored Service Level Agreements
We can provide full service contracts or pay as you go with options for monthly or weekly KPIs, helping to improve overall operator and engineer performance.
Manufacturer Trained Engineers
Our engineers are both road and workshop based and fully manufacturer trained. We also have a technical support team, achieve fix rates of 92% within 24hr and 97% within 48hr.
Nationwide 24/7 Support & Roadside Assistance
We offer nationwide roadside assistance for hydraulic hose, windscreen, puncture repairs and recovery, supported by two main in-house service desks and stores. Exchange parts are also available locally from our fully stocked service vans, offering you peace of mind.
Driver Training
We can train your drivers to any level including options such as full certification and product familiarisation. This ensures the vehicles are used in the most efficient manner, saving you time and money.
Designated Representatives
We have a dedicated team of sales executives and service controllers who cover specific geographical areas, offering you regular review meetings and access to invaluable specialist equipment experience and expertise.
Dedicated Compliance Department
Our dedicated compliance team has access to a wide network of over 600 third party repair agents, helping customers protect their operator licence.